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Privacy Policy

Introduction

Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information that we collect.

Collection of Personal Information

We collect the following information:

  • Last name
  • First name
  • Address
  • Postal code
  • Email address
  • Telephone / fax number

The personal information we collect is gathered through forms and through interactions between you and our website. Additionally, we use cookies and log files to collect certain types of information, as described below.

Forms and Interactivity

Your personal information is collected through the following forms:

  • Order form
  • Competition entry form

We use this information for:

  • Order tracking
  • Statistics
  • Contact purposes
  • Website management (presentation, organization)

Your information is also collected through interactions with our website, including:

  • Statistics
  • Contact
  • Website management

We use this information for:

  • Customer support and service improvements
  • Data analysis and security
  • Internal business operations

Log Files and Cookies

We collect information through log files and cookies, including:

  • IP address
  • Operating system
  • Visited pages and requests
  • Connection time and date

The use of such files allows us to:

  • Improve service and personalize user experience
  • Create personalized user profiles
  • Perform tracking and control for security purposes
  • Conduct statistical analysis

Consumer Data Protection and SMS Communication Compliance

We are committed to protecting your data and ensuring transparency regarding how it is used, particularly for SMS communications.

1. Consent for Data Sharing

We will not share your mobile information with third parties for marketing purposes without your explicit consent. Additionally, we do not sell or transfer your personal information to external organizations without your consent, except where required by law.

2. Data Security and Prevention of Unauthorized Sharing

To prevent unauthorized access and sharing of personal information, we have implemented the following security measures:

  • SSL (Secure Sockets Layer) protocol
  • SET (Secure Electronic Transaction) protocol
  • Access control – authorized personnel only
  • Regular system backups
  • Digital certificate verification
  • Password protection measures
  • Firewalls and network security monitoring

3. Opt-Out and Consumer Rights

We are committed to offering you the right to opt out of receiving further communications.

To stop receiving SMS updates from us, you may:

  • Reply STOP to any SMS message received.
  • Contact us using the details below to request removal from our communication list.

To exercise your right of opposition, withdrawal, or request for data access, modification, or deletion, you may contact us at:

Mailing Address:
1620 Chemin Pink, Unit 8, Gatineau J9J 3N6

Email:
info@equitekoutaouais.com

Telephone:
819-351-5798

Website:
www.equitekoutaouais.com

Security Commitment

We are committed to maintaining a high level of confidentiality and security regarding your personal information. While we implement advanced security measures, no system can guarantee absolute protection. Users should exercise caution when transmitting personal data over the internet.

 

Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.

Data Usage: We use your data solely for sending updates, appointment or delivery notifications, and reminders related to our products or services.

Data Security: We protect your data with secure storage measures to prevent unauthorized access.

Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

Messages are recurring, and message frequency varies.

Contact Equitek at 819-351-5798 or info@equitekoutaouais.com for HELP or to STOP receiving messages.

Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP to info@equitekoutaouais.com or 819-351-5798. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.

You can send HELP for additional assistance, and you will receive a text including our phone number, email, and website. We are here to help you.

Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Equitek will not sell, rent, or share the collected mobile numbers.